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Shipping & Returns

Shipping and Returns

Most items should be shipped out in 1-3 days from our warehouse through UPS global service. Some orders may be directly shipped out from our facility in China or a global partner, which may take more days to get delivered, depending on the shipping method.If this occurs to your order, we will contact you once we receive your order.
Items heavier than 250 pounds are subject to extra shipping and handling fee. In such a case, we will inform you before we process your order.
Please inspect your package before you sign and accept it, which is your responsibility. If there is any damage due to shipping, please reject the package and inform us immediately.
All returns must be claimed within 14 days after the delivery. Return for equipments requires approval from Col-Int Tech. Please feel free to contact us for a Return Merchandise Authorization (RMA) number if you decide to return your order. The return has to be in its original packing state, and a restocking fee of 25% of the sale price will apply. Shipping and handling fees are not refundable.
For defective product returns, no restocking fee occurs. Defective returns must be claimed within 14 days after the delivery. All defective returns are subject to inspection and further actions by Col-Int Tech.

Warranty Terms

All equipments/instruments provided by Col-Int Tech have a one-year standard warranty and all-life service. Some consumable parts are excluded from the standard warranty, but you will be notified before your order is processed. Col-Int Tech warranty is strictly limited to the price paid by the customer subject to the sale terms.

Limitation of Liability

The Liability by Col-Int Tech for any product is strictly limited to the price paid by the customer subject to the sale and warranty terms above. There is no warranty, expressed or implied against any consequential loss or damage. Col-Int Tech is not responsible for any lab experiment failure, or any other loss/damages due to improper handling of the product.

Material Safety Data Sheet

Federal Hazard Communication Standard requires manufacturers or distributors to publish and distribute "Materials Safety Data Sheet (MSDS)". It additionally requires manufacture and distributors to furnish a copy of the MSDS for the users of their products. Accordingly, a MSDS will be enclosed with each shipped product if you request. We suggest that you make this information available to each and every user of our products.

Typographical and Misprinted Errors

We are not responsible for typographical or pictorial errors though we make every possible effort to avoid them. We reserve the right to change or correct prices or substitute products and manufacturers. Item's picture may be for representative items only! Specifications and descriptions are subject to change without notice.

Copyright and Trademark

This site is owned and operated by Col-Int Tech (Columbia International Technical Equipment and Supplies, LLC)). Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, images and videos as well as the selection, assembly and arrangement thereof, are the sole property of Col-Int Tech, Copyright 2010-2012, ALL RIGHTS RESERVED. This site may also contain links to other sites on the Internet that are owned and operated by third parties. Please note that Col-Int Tech is not responsible for the operation of or content located on or through any such site.

Thank you for shopping with Col-Int Tech and your satisfaction is NO.1 priority.