Laboratory Services

Orders can be cancelled if not being processed. Otherwise, fees may apply.

We only accept returns of defective products, no any restocking fees for such returns. For returns of non-used items, an approval will be required. All returns will have to get a RMA # before shipping back to us. All returns must be in the original package and remain new state.

Just be aware, restocking fees (10~25%) may apply, the buyer will be informed of the fee before shipping back. All used products or damaged products by buyers cannot be returned.